Contact Center AI Insights helps users detect and visualize patterns in their contact center data. Understanding conversational data drives business value, improves operational efficiency, and provides a voice for customer feedback. Note that google-cloud-contact_center_insights-v1 is a version-specific client library. For most uses, we recommend installing the main client library google-cloud-contact_center_insights instead. See the readme for more details.

Required Ruby Version

>= 3.2

Authors

Google LLC

Versions

  1. 1.11.0 June 11, 2026 (155 KB)
  2. 1.10.0 April 03, 2026 (154 KB)
  3. 1.9.0 March 25, 2026 (153 KB)
  4. 1.8.1 October 27, 2025 (154 KB)
  5. 1.8.0 October 08, 2025 (154 KB)
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